Privacy Policy

This policy explains how StarBayt Private Limited (“StarBayt”, “we”, “us”) collects and processes personal data when you use our website and services. We are committed to protecting your privacy and complying with the Indian Digital Personal Data Protection Act (DPDP Act, 2023) and applicable law.

• Identity & contact: name, email address, mobile number and delivery address when you place an order or create an account.
• Order data: products ordered, order history, preferences and transaction identifiers.
• Payment data: payment is processed by our gateway provider (Razorpay). We do not store your full card numbers, UPI PINs or bank credentials.
• Usage data: pages visited, device and browser information, and interactions, used to improve our website.

• To process and deliver your orders, including tracking updates.
• To provide customer support and respond to enquiries.
• To send order confirmations, dispatch and delivery notifications.
• To send newsletters and offers, only if you have opted in.
• To prevent fraud and ensure the security of our services.
• To comply with legal and regulatory obligations.

We process personal data based on your consent, performance of a contract (such as fulfilling your order), our legitimate interests (such as fraud prevention), and legal obligations.

We never sell your personal data. We share data only with trusted service providers who help us operate — such as logistics partners (for delivery), our payment gateway, and email/SMS services — under confidentiality obligations and only to the extent needed to provide our services.

We use appropriate technical and organisational measures to protect your data, including encryption in transit (HTTPS), access controls and regular security reviews. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain personal data only as long as necessary for the purposes described in this policy, to comply with legal obligations (including tax and audit requirements) and to resolve disputes.

Under the DPDP Act, you have the right to:

• Access and review the personal data we hold about you.
• Correct inaccurate data.
• Withdraw consent and request erasure of your data, subject to legal requirements.
• Grievance redressal — contact our Grievance Officer below.

We use essential cookies to operate the website (such as your cart) and, with your consent, analytics cookies to understand usage. You can control cookies through your browser settings.

To exercise your rights or raise a grievance, contact us at: [email protected] · StarBayt Private Limited, 4th Floor, Fragrance House, BKC Road, Mumbai, Maharashtra 400051, India. We respond to grievances within the timelines required by law.

We may update this policy from time to time. The updated version will be posted on this page with a revised “last updated” date. Continued use of our services after changes constitutes acceptance of the updated policy.